Refund Policy
1. Class Cancellations
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Clients must cancel at least 24 hours before the scheduled class to avoid a penalty.
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Cancellations made less than 24 hours before class will result in:
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A forfeited class credit (for class packages), or
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A late cancellation fee (for unlimited memberships).
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No-shows will result in a full loss of the class credit or applicable fee.
2. Class Packages
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All class packages are non-refundable and non-transferable.
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Packages must be used within the expiration period stated at the time of purchase.
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Extensions may be granted only in cases of:
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Medical emergencies (doctor’s note required)
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Extended travel or special circumstances (management approval required)
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3. Memberships
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Membership fees are non-refundable once billed.
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A minimum commitment period (if applicable) must be fulfilled before cancellation.
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Cancellation requests must be submitted in writing at least 14 days prior to the next billing date.
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No partial refunds will be issued for unused time within a billing cycle.
